New payment setup
Tell us how you take payments today, your monthly volume and the currencies you need. We will come back with the routes available to you and how each payment would be tracked.
Start an enquiryContact
Talk to someone who can answer in writing.
No forms that disappear into a queue. Every message reaches a named person, and anything we tell you about safeguarding, tracking or timelines we will put in writing.
We reply to enquiries within one business day.
Safeguarding questions
Ask how client money is held and protected, what the FSCS covers, how our indemnity insurance works, or which regulated partner provides each service.
Ask about protectionIntegration and engineers
API access, sandbox credentials, webhook verification and settlement reconciliation. Technical questions go straight to the team that builds it.
Talk to engineeringPrivacy and data protection
Anything relating to personal data, UK GDPR, your data subject rights or our cookie use. We respond to rights requests within one calendar month.
Contact data protectionWhat to include
The more of this you can tell us up front, the more specific our answer will be on the first reply.
- Your business name and what you sell
- The countries you take payments from and pay into
- Roughly what you process each month, and in which currencies
- Whether you need accounts, payouts, checkout or all three
- Any deadlines or launches you are working towards
Direct emailhello@glasspay.com
Prefer to write your own subject line? Use any of the links above, or email us directly — the address is the same.
Legal and privacy
Glass Pay is a trading style of Marketing Management Consultants Ltd. Client money is held separately from our own operating funds and protected by the Financial Services Compensation Scheme up to £85,000 per eligible depositor, subject to eligibility criteria.